Communications consultancies team up to offer cloud-based solutions in East Africa

11 May 2018 3 min. read

Pan-African ICT and smart technology solutions firm Jasco has partnered with multinational tech consulting firm Avaya to develop a cloud-based communications practice in Africa. The duo’s targeted clientele is small and medium enterprises, with a regional focus on Eastern Africa, and a country focus on Kenya.

As the impact of digital advancement in Africa grows in magnitude on the back of a spread in internet access, businesses across the continent are embracing new business optimisation strategies such as cloud migration, particularly in more advanced and diversified economies such as Kenya.

South-Africa-based tech consulting firm Jasco has moved to capitalise on this growing demand, with the launch of a cloud-based solutions business for Eastern Africa, in partnership with US-based technology firm Avaya. The solutions will focus specifically on the communications domain.

Based in the Johannesburg suburb of Halfway House, Jasco is an ICT specialised consulting firm that has been operational across Africa since it was founded in 1976. The firm’s primary focus lies in the domain of convergence – a modern day phenomenon that denotes the intersection between data and voice in communications technology.

Communications consultancies team up to offer cloud-based solutions in East Africa

The firm is listed on the Johannesburg Stock Exchange, and has helped optimise communications for clients in a number of industries, including the IT, energy, and manufacturing sectors. In tandem with global trends, the firm is now leveraging the latest in cloud technology to strengthen its solutions.

Avaya, a California-based multinational business communications technology firm, will support Jasco with its latest endeavours. The firm was founded in 2000, and has since grown to employ nearly 9,000 employees worldwide, and generate revenues of over $3 billion. Avaya’s solutions extend across localised as well as cloud-based applications.

Among the unique features of Avaya’s offerings are its Unified Communications and Contact Centre services – both of which will be leveraged by Jasco under the new partnership. The duo will offer a range of services on a fixed monthly basis, with an emphasis on scalability and flexibility, wherein customers can begin with basic cherry-picked options, and gradually modify their subscriptions based on individual usage.

Commenting on the partnership, Danny Ross, an Executive for the East Africa division at Jasco said, “This partnership will enable us to deliver reliable, fast and cost-effective solutions to the markets we operate in.  We are placing a specific emphasis on East African countries such as Kenya, where the rapid proliferation of connectivity demands communications solutions that are more adaptable to the advancing technological environment.”