SilverBridge to help Namibian insurance company with business solution

11 September 2018 Authored by Consultancy.africa

Namibian life insurance firm Hollard Life is looking to incorporate a business intelligence solution into its operations, based on Microsoft software, primarily for data analytical purposes. For support with this transition, the firm has appointed SilverBridge Holdings, a consultancy firm operating in the insurance sector.

SilverBridge Holdings is a Pretoria-based technology solutions firm that supports the financial services sector, with a specific focus on insurance. Services offered by the firm include software development for: life insurance administration, group schemes and document generation.

In addition, the firm offers services in the technical & business process outsourcing domains, actuarial consulting, valuation extracts, in addition to intelligence solutions. It is SilverBridge’s expertise in the last of these domains that caught the eye of Hollard Life – Namibia’s largest privately owned insurance group.

As the insurance sector across Africa works towards adapting to digital and regulatory disruption, Hollard Namibia has decided to introduce a Microsoft business intelligence product into the works, with hopes to improve the insights that it derives from data.

SilverBridge to help Namibian insurance company with business solution

The solution that they are looking to implement is one of SilverBridge's customised specialties, which involves the incorporation of a dashboard solution into client processes, thereby offering real time, objective insights into business processes. The data warehousing, modelling and design of the solution were conducted via the Visual Studio SSIS package, Azure SQL, and Microsoft PowerBI.

Commenting on the venture, Data Analytics Manager at SilverBridge Kelly Preston said, “Previously, Hollard did not have access to dynamic information, despite the wealth of data at its disposal. The SilverBridge approach focuses on integrating both the people-centric and data-rich elements of insurance, which placed us in a strong position to assist them in taking the next step.”

“We wanted to help transition Hollard to be more proactive in its decision-making process. As such, the project started with a strategic consulting session to ensure that the solution was aligned with the objectives of the business,” she added.

Preston concluded that “Hollard now has a bespoke solution that is always available and provides real-time monitoring of its data. Information can be extracted as and when required, empowering the business to make better informed decisions instead of assumptions based on a gut feeling. The data warehouse makes sure no strain is placed on the production environment to maintain business as usual processes.”

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